Shipping policy

Shipping Policy

Thank you for shopping with Shop BY RAE.

Shop By RAE currently does not have any ready-to-ship orders. All products are to be preordered only.

Orders are processed within 2-3 business days. Business days do not include weekends, or federal holidays.

Processing time is separate from shipping/transit time

Orders are shipped using the shipping method selected at checkout.

Preorders take around 2 weeks minimum before your order is shipped, please order your product in a timely manner.

Estimated delivery dates provided by shipping carriers are estimates and are not guaranteed.

Once your order is shipping tracking information will be sent using the email address, or phone number provided at checkout.

Please allow tracking information to update after your shipping label is created.

Customers are responsible for entering the correct shipping address before completing checkout.

Shop By RAE is not responsible for packages delivered to an address incorrectly entered by the customer.

If you notice an address error, contact us immediately at raelhc@shopbyraelhc.com

Adress changes cannot be guaranteed once an order has entered processing or has been shipped.