Refund policy

All preorder sales are final. 

Once a preorder has been placed and payment has been submitted, no refunds, cancellations, or order changes will be accepted. Preorder items are specifically ordered based on customer purchases and begin processing after your order is confirmed. 

Please review all product details, lengths, textures, quantities, shipping information and order details carefully before completing your purchase. 

By placing a preorder with Shop By RAE, you acknowledge and agree to this preorder policy.